Auto-Renewal Agreement

1. Scope and Important Notice

This Auto-Renewal Agreement is between you and the operator of SimulTranslate AI (同声传译AI): the Company. It supplements the Terms of Service for recurring subscriptions. Contact email: wutengfei214312@gmail.com.

It applies only to a recurring subscription you actively select and confirm through an available purchase channel. It does not apply to non-recurring products or versions without purchasing. Current native purchase channels are supported iOS App Store and Android Google Play versions; this does not promise native purchasing in HarmonyOS or domestic Android.

Check the plan, price, currency, period, post-trial price and cancellation method on the store confirmation screen. Reading this page, accepting the Terms or granting microphone access does not authorize a charge.

2. Plans, Prices and Membership Time

Available products may include weekly or annual subscriptions. The actual product, billing period, price, taxes / currency and offer conditions are shown by the store and purchase confirmation. They may vary by region, account eligibility, store or promotion. This Agreement does not promise one price or a fixed trial length.

Verified paid periods create membership validity that runs continuously with calendar time, not minutes charged only while recording. Time continues while you are not using the app. Eligible Apple and Google paid periods can accumulate in the same Product account, without duplicate credit for the same transaction or overlapping periods within one subscription.

The membership balance and store renewal agreements are separate. Cancellation does not itself erase confirmed paid time. A shared balance does not merge, cancel or transfer Apple and Google subscriptions. If you subscribe in both stores, each can continue charging and must be managed separately.

3. Authorization, Charging and Renewal

By explicitly confirming in the store purchase flow, you authorize that store to charge the payment method associated with its account according to the confirmed subscription. The store processes the initial payment and renewals; the Product delivers benefits based on verified transactions.

Renewal generally occurs around the end of the current billing period. Exact charging, authorization holds, retry behavior and when cancellation takes effect depend on the store and region. Do not assume that canceling on the expiry date always prevents the next charge.

Pending payment, approval requirements, payment failure or verification delays may affect delivery. We update benefits after receiving valid transaction information. Clicking purchase alone is not success, and re-verifying the same transaction does not grant duplicate membership time.

4. Trials and Promotional Offers

A trial or promotion applies only if the store offers it to you and confirms eligibility. Check its duration, introductory price, later standard price and first charge date. Not every account, channel or product is eligible for a free trial.

Unless the offer expressly says it will not renew, a recurring trial converts to a paid subscription at the confirmed price and interval when the trial ends. Cancel under the original store’s rules if you do not want to pay. Apple advises cancellation at least 24 hours before a trial ends; regional exceptions and Google Play deadlines follow their current guidance.

Trials do not add accumulated paid time. Store-confirmed trial / grace eligibility applies within its valid window and does not pause an existing paid balance. Whether early trial cancellation immediately ends trial access depends on what the store shows.

5. How to Cancel Renewal

Purchased through Apple

1. On iPhone or iPad, open Settings, your Apple Account, then Subscriptions.
2. Select the Product subscription and choose Cancel Subscription or the relevant trial-cancellation option. Complete confirmation.
3. Check for a canceled or expiry status. If there is no cancellation button and an expiry message appears, it may already be canceled. Check the purchasing account on the receipt if needed.

You can also use the app’s available subscription-management entry or the official Apple cancellation guide.

Purchased through Google Play

1. Using the purchasing Google Account, open Google Play’s Payments & subscriptions / Subscriptions, or Google Play subscription management.
2. Select the Product, choose Cancel subscription, and complete the steps.
3. Verify the renewal status and paid period. If the subscription is missing, check whether it belongs to another Google Account.

See the official Google Play cancellation guide. Menus can vary by system, region and version.

Complete cancellation with the store that actually bills you. Emailing support, clearing local data or deleting the Product account is not a substitute for the store’s cancellation confirmation. Contact us for help locating the subscription if you cannot access the store. The store confirmation determines whether cancellation is complete.

6. Effects of Cancellation, Expiry or Failed Payment

Cancellation primarily stops renewal for future periods and does not automatically refund amounts already paid. Refund eligibility remains subject to applicable law, store policies and the transaction facts.

Confirmed accumulated paid time is not immediately erased solely by cancellation, the end of the current store period or a failed charge. It continues to run with calendar time; check your account’s entitlement information for the available end time. Trial, grace or pause status follows the store-confirmed window. Service is not guaranteed to continue indefinitely after payment failure.

The store may retry a failed payment under its rules. If you want future charges to stop, actively cancel. Do not assume that an insufficient balance, non-use or uninstalling ends the subscription.

7. Refunds, Revocations and Transaction Disputes

You may request a refund under store policies and applicable law. See Apple refund instructions or the Google Play refund policy. For Product-side investigation, contact wutengfei214312@gmail.com. This Agreement neither guarantees approval of every request nor excludes statutory refund rights.

After a store confirms a full or partial refund or revocation, the Product deducts membership time corresponding to that order and the verified refund scope. Duplicate notifications do not deduct the same adjustment twice. An insufficient balance becomes zero rather than negative membership time. Turning off renewal alone is not a refund or revocation.

For duplicate or unauthorized charges, missing benefits or an incorrect deduction, provide only the necessary order reference, date, store and issue description. Do not send store passwords, complete card information or full purchase tokens. We will investigate and assist under applicable law.

8. Restoration, Account Changes and Deletion

Restoration requires a registered Product account and a purchasing account that meets the store’s requirements. For an already bound order, use the original Product account to which it belongs. Unbound historical orders are handled under the store-evidence verification and account-binding rules. Bound orders cannot be restored to a guest or a different Product account. Restoration does not grant consumed, refunded or revoked periods again.

Deleting your Product account does not automatically stop store charges, and creating a new account does not restore the original account, order ownership or remaining benefits. We recommend managing renewal in the original store and resolving unused benefits, refunds or disputes before deletion. Canceling a subscription is not a prerequisite for requesting account deletion. Manage each store subscription separately, even if time is credited to the same Product account.

9. Reminders, Price Changes and Updates

We must provide prominent notice before activation and before renewal, together with a simple cancellation route, as applicable law requires. Stores may also send renewal, trial-ending or price-change messages. Required notices must satisfy the applicable rules; this Agreement itself does not replace an individual reminder that is required.

Changes to prices, billing periods or other material renewal conditions require prior notice under applicable law and store rules. Where your confirmation is required, obtain it before applying the change. A new price does not retroactively change a completed transaction. You can cancel under store rules before the next charge; the applicable rules govern what happens if you reject the change.

Updated agreements will identify their version. Material changes will be prominently disclosed. Quietly editing a webpage does not replace legally required notice or consent. Contact us about differences between Chinese and English; they cannot reduce your statutory rights.

10. Contact and Disputes

For subscriptions, cancellation assistance, transaction checks, refunds or complaints, email wutengfei214312@gmail.com. See Section 9 of the Terms of Service for dispute rules and remedies, and the Privacy Policy for information handling. No provision removes consumer rights that cannot legally be limited.